Policy
Younger Secrets is a 100% New Zealand owned and operated business.
Orders
We accept both local and overseas orders. To place an order you must logon (existing members can logon directly). The easiest and safest way to make an order is via the internet using a credit card.
We will also accept: Phone orders: 0800 46 46 68 (NZ), International +64 275857298.
Mail orders: Younger Secrets PO Box 101 491, North Shore City 0745 New Zealand
If by chance we have a particular product out of stock, we will advise you immediately. You will be given the option of a refund or a time in which the product will be available.
Payment
We accept Visa, MasterCard, American Express, and Diners Club. We also accept TT payments and cheques for mail orders. The name that will appear on your invoice will be Younger Secrets. Your account will be charged in NZ dollars.
Privacy
All personal information given to Younger Secrets/Immuno Trading will be held in strict confidence. We will never rent, sell or give your name, email address or other personal details to any third party.
Security
The site is safeguarded by SSL encryption technology which is an encryption process that is designed to prevent unauthorised people from seeing data sent to or from the site. Your personal details, including Name, Address and Credit Card information cannot be viewed by any unauthorised persons.
Local Freight
All freight within New Zealand will be via courier. Free freight within New Zealand for orders over $69.00. Orders $69.00 and under have a standard per order charge of NZ$3.95. Please allow for 48 hours for New Zealand orders.
International Freight
We accept International orders.
Free freight to Australia for orders over $99.00. Orders $99.00 and under have a standard freight charge of NZ$15.00.
Free freight to Asia / USA / Canada / UK for orders over $200.00. Orders $200.00 and under have a standard freight charge of NZ$20.00.
Please allow 3-10 days for international orders. Please note that it is the buy’s responsibility to abide by their country’s local import laws and import duties. If by chance the goods were held up by customs, no refund would be given.
Returns and Exchanges
We support all our products and services. If you receive a defective item, after returning to us within 30 days we will immediately replace the item or offer you a full refund for the purchase price and any freight costs which may have incurred. Additional if you are not 100% sure of your purchase, contact us within 30 days and if your product is returned to us in a saleable condition, we will offer you a full refund of the purchase price less delivery costs, if applicable.
Members
Once you become a Younger Secrets Member you are able to take advantage of our membership offerings. Members, once logged on can also track their previous orders. Occasionally we may send out updates and special offerings to our members via email. If you do not want to receive these emails please return the email with ‘no membership’ on the subject header and we will immediately remove you from the email database.
Disclaimer
All products promoted on the site are New Zealand made produced according to the New Zealand Dietary Supplement Act 1985. The information contained in this Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professionals. You should not use the information available on or through this for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Medicines Act and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use.
Feedback
We value your comments and encourage any feedback you may have in regards to our products or the website. Please feel free to ‘add reviews’ on particular products or send us feedback via the website, mail or fax.